Return Policy

Return Window

• Returns are considered within 20 days of purchase.

• Requests outside this timeframe cannot be accommodated.

Case‑by‑Case Review

• Due to the nature of our grow kits and food packaging, we may require additional information (such as photos or details about storage/handling) to determine eligibility for a refund.

• Our products are easily introduced to contamination if mishandled, so it’s important to carefully follow the instructions provided or reach out with questions before use.

💡 Resolution Options

• In most cases, rather than issuing a refund, we may opt to resend a replacement product to ensure you receive the full experience and value of your purchase.

• Refunds are only granted when deemed appropriate after review.

🤝 Our Commitment

We want every customer to feel supported and confident in their mushroom journey. If you encounter any issues, please contact us promptly—we’re here to troubleshoot, guide, and make things right whenever possible.